Terms of Service

Effective Date: April 20, 2026  |  Last Updated: April 20, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pequod's Pizza ("Company," "we," "us," or "our"), the operator of the website located at pequods-pizza.click (the "Site"). By visiting, browsing, or using this Site in any manner — including placing orders, submitting inquiries, or creating an account — you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations of the United States.

If you are accessing this Site on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the authority to bind such entity to these Terms, and "you" shall refer collectively to both you as an individual and that entity. These Terms apply to all visitors, registered users, and others who access or use the Site in any capacity.

Your continued use of the Site following the posting of any modifications to these Terms constitutes your acceptance of those modifications. It is your responsibility to review these Terms periodically for any updates. These Terms were last updated on April 20, 2026, and are effective immediately upon publication.

2. Description of Services

Pequod's Pizza operates as a food service business, offering customers the ability to browse our menu offerings, place online orders for delivery or pickup, make payments, and interact with our customer service team through the Site. Our services include, but are not limited to:

• Online food ordering for delivery and/or carryout/pickup
• Display and description of menu items, ingredients, allergen information, and pricing
• Processing of online payments for food orders
• Customer account creation and management
• Promotional offers, discount codes, and loyalty programs (where applicable)
• Customer support and communication services via phone or email
• Informational content about Pequod's Pizza, its history, locations, and offerings

All services are offered subject to availability. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. Pequod's Pizza does not guarantee that menu items will be available at all times or that delivery services will be available in all geographic areas. Availability of products and services may vary by location.

Our services are intended for personal, non-commercial use only. Commercial resale or redistribution of any products purchased through this Site is strictly prohibited without express written consent from Pequod's Pizza.

3. Eligibility and User Obligations

3.1 Eligibility

To use the Site and place orders, you must be at least thirteen (13) years of age. If you are under the age of eighteen (18), you may only use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms. By using this Site, you represent and warrant that you meet all eligibility requirements.

3.2 Account Registration

Certain features of our Site may require you to register for an account. When creating an account, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information to keep it accurate and current
• Keep your password secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately at [email protected] if you suspect unauthorized use of your account

Pequod's Pizza reserves the right to suspend or terminate any account at its sole discretion, particularly if we determine that the account information provided is false, inaccurate, or misleading.

3.3 General User Obligations

When using our Site and services, you agree to:

• Comply with all applicable local, state, and federal laws and regulations of the United States
• Use the Site only for lawful purposes and in accordance with these Terms
• Provide accurate delivery addresses and contact information to facilitate proper order fulfillment
• Pay all applicable charges associated with your orders promptly and in full
• Treat our staff and customer service representatives with respect and courtesy
• Report any issues with your orders or the Site in good faith

4. Prohibited Activities

You agree that you will not engage in any of the following prohibited activities when using the Site:

• Fraudulent Orders: Placing orders with false, stolen, or unauthorized payment information, or with no intent to pay or receive the ordered products.
• Unauthorized Access: Attempting to gain unauthorized access to any portion of the Site, other user accounts, or computer systems or networks connected to the Site through hacking, password mining, or any other means.
• Scraping and Data Mining: Using automated scripts, bots, scrapers, spiders, or other automated devices to collect, extract, or scrape data from the Site without our express written consent.
• Interference: Taking any action that imposes an unreasonable or disproportionately large load on the Site's infrastructure, or interfering with or disrupting the proper functioning of the Site.
• Malware Distribution: Uploading, transmitting, or distributing any viruses, malware, Trojan horses, or any other harmful or disruptive code through the Site.
• Impersonation: Impersonating any person or entity, including Pequod's Pizza staff, or falsely claiming an affiliation with any person or organization.
• Harassment: Harassing, abusing, threatening, intimidating, or otherwise harming other users or Pequod's Pizza staff.
• Defamatory Content: Submitting false, defamatory, libelous, or fraudulent reviews, comments, or other content through the Site.
• Intellectual Property Infringement: Copying, reproducing, distributing, or creating derivative works from any content on the Site without our express written permission.
• Commercial Exploitation: Using the Site for any unauthorized commercial purpose, including advertising, soliciting business, or reselling our products without written authorization.
• Violation of Law: Using the Site in any manner that violates applicable federal, state, or local laws or regulations of the United States.

Violation of any of the above may result in immediate suspension or termination of your access to the Site, and Pequod's Pizza reserves the right to pursue any legal remedies available under applicable law.

5. Intellectual Property Rights

All content available on the Site, including but not limited to text, graphics, logos, images, photographs, audio clips, video content, digital downloads, data compilations, menu designs, software, and the overall look and feel of the Site (collectively, "Content"), is the exclusive property of Pequod's Pizza or its content suppliers and is protected by applicable United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark law, and trade secret law.

The Pequod's Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pequod's Pizza. You may not use such marks without the prior written permission of Pequod's Pizza. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its Content solely for your personal, non-commercial use. This license does not include the right to:

• Sell, resell, or commercially exploit the Content or Site
• Modify or create derivative works based upon the Content
• Reproduce, duplicate, copy, or otherwise exploit the Content for commercial purposes
• Frame or mirror any part of the Site without our express written consent
• Use any data mining, robots, or similar data gathering and extraction tools

Any unauthorized use of the Content or trademarks terminates the limited license granted herein and may constitute an infringement of Pequod's Pizza's intellectual property rights, subjecting you to civil and/or criminal liability under applicable law.

6. Ordering and Payment Terms

6.1 Order Placement and Acceptance

When you place an order through the Site, you are making an offer to purchase the selected menu items at the stated prices. All orders are subject to acceptance by Pequod's Pizza. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to: unavailability of menu items, inaccuracies in pricing, errors in your order, suspected fraud, or inability to process payment. If your order is canceled after payment has been processed, we will issue a refund using the original payment method.

Order confirmation does not guarantee that all items will be available. In the event that an item becomes unavailable after your order is confirmed, we will notify you and offer a suitable substitute or a partial refund for the unavailable item.

6.2 Pricing

All prices are listed in United States Dollars (USD) and are subject to change without notice. Prices displayed on the Site are exclusive of applicable taxes and delivery fees unless otherwise stated. Taxes will be calculated and added to your total at checkout in accordance with applicable state and local tax laws. Delivery fees, if applicable, will be disclosed prior to order confirmation.

6.3 Payment Methods

We accept payment through the methods listed on the Site at the time of checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided
• The payment information you provide is accurate and complete
• You authorize us to charge your payment method for the total amount of your order, including applicable taxes and fees

Payment processing is handled by third-party payment processors. Pequod's Pizza does not store your full payment card information on our servers. By using our payment services, you also agree to the terms and conditions of our third-party payment processor(s).

6.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you have a concern about the quality, accuracy, or safety of your order, please contact us immediately at [email protected]. Refunds or credits may be issued at our sole discretion on a case-by-case basis. Cancellations must be requested before the order enters the preparation stage to be eligible for a full refund.

7. Delivery and Pickup

Pequod's Pizza offers delivery and/or pickup options subject to availability in your area. Estimated delivery times are approximate and may vary based on order volume, traffic, weather conditions, and other factors beyond our control. We do not guarantee delivery within any specified timeframe. Pequod's Pizza is not liable for delays caused by circumstances beyond our reasonable control.

You are responsible for providing accurate and complete delivery information. If delivery is attempted at the address provided and cannot be completed due to inaccurate information, inaccessibility, or your absence, you may not be entitled to a refund. Risk of loss and title for food items ordered from our Site passes to you upon delivery or pickup, whichever occurs first.

8. Food Allergen and Dietary Information

Pequod's Pizza makes reasonable efforts to provide accurate allergen and dietary information for our menu items. However, our kitchen handles various ingredients that may cause allergic reactions. We cannot guarantee that any menu item is completely free from allergens, including but not limited to gluten, dairy, nuts, eggs, soy, shellfish, or other common allergens, due to shared kitchen equipment and preparation environments.

9. Disclaimers

9.1 As-Is Basis

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH OR IN CONNECTION WITH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PEQUOD'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

9.2 No Warranty of Accuracy

PEQUOD'S PIZZA DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT THE CONTENT ON THE SITE IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE.

9.3 Third-Party Content

The Site may contain links to third-party websites or services that are not owned or controlled by Pequod's Pizza. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the terms and privacy policies of any third-party websites you visit. Inclusion of any link to a third-party website does not imply endorsement by Pequod's Pizza.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PEQUOD'S PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• Your use of or inability to use the Site or our services
• Any unauthorized access to or alteration of your transmissions or data
• Any errors, omissions, or inaccuracies in the content of the Site
• Any bugs, viruses, or other harmful code transmitted through the Site by any third party
• Any food-related illness, allergic reaction, or adverse health event arising from consumption of our products, except to the extent caused by our gross negligence or willful misconduct
• Any delay or failure in performance resulting from causes beyond our reasonable control

IN ANY CASE, PEQUOD'S PIZZA'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SITE OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PEQUOD'S PIZZA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, PEQUOD'S PIZZA'S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

11. Indemnification

You agree to defend, indemnify, and hold harmless Pequod's Pizza, its officers, directors, employees, agents, contractors, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising from or relating to:

• Your use of the Site or services in violation of these Terms
• Your violation of any applicable federal, state, or local law or regulation
• Your violation of any third-party right, including intellectual property rights, privacy rights, or proprietary rights
• Any content or information you submit, post, or transmit through the Site
• Your negligence or willful misconduct
• Any fraudulent, abusive, or illegal activity conducted by you

Pequod's Pizza reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate fully with Pequod's Pizza in asserting any available defenses. You shall not settle any claim without Pequod's Pizza's prior written consent.

12. Governing Law and Jurisdiction

These Terms of Service and any disputes or claims arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the state in which Pequod's Pizza is registered and operates, without regard to any conflict of law principles.

These Terms are also subject to applicable federal laws of the United States, including the Federal Trade Commission Act (15 U.S.C. § 45) governing unfair or deceptive business practices. To the extent that Pequod's Pizza operates in or serves customers in the State of California, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), may also apply to the collection and processing of personal data of California residents.

Any legal action or proceeding arising from or relating to these Terms shall be brought exclusively in the federal or state courts of competent jurisdiction located within the United States, and you hereby irrevocably consent to the personal jurisdiction of such courts and waive any objection you may have to venue or jurisdiction in such courts.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Pequod's Pizza informally to attempt to resolve the dispute. Please send a written description of your dispute to [email protected]. We will make reasonable efforts to respond within thirty (30) days and work with you in good faith to resolve the matter informally.

13.2 Binding Arbitration

If the dispute cannot be resolved informally within sixty (60) days of your initial written notice, you and Pequod's Pizza agree to resolve any claim, dispute, or controversy (excluding claims for injunctive or equitable relief) arising out of or in connection with these Terms, or the breach thereof, by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules, as modified by these Terms. The arbitration shall take place in the United States, and the arbitrator's decision shall be final and binding upon both parties.

13.3 Class Action Waiver

YOU AND PEQUOD'S PIZZA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

13.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes that qualify under applicable small claims court rules and procedures, provided the case remains in small claims court and proceeds on an individual (non-class) basis.

13.5 Exceptions

The arbitration agreement set forth above does not apply to disputes relating to: (a) Pequod's Pizza's intellectual property rights; (b) claims involving allegations of fraud or criminal conduct; or (c) emergency injunctive relief where necessary to prevent irreparable harm. In such cases, either party may seek relief in a court of competent jurisdiction.

14. Term and Termination

These Terms shall remain in full force and effect while you use the Site and services. We may, at our sole discretion and without prior notice, suspend or terminate your access to the Site and services for any reason, including but not limited to:

• Breach of any provision of these Terms
• Suspected fraudulent, abusive, or illegal activity
• Providing false or misleading registration information
• Actions that may expose Pequod's Pizza to legal liability or harm to other users
• Failure to pay for orders or engaging in chargebacks without legitimate cause

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Upon termination of your account, your right to use the Site and services will immediately cease.

The following provisions shall survive any termination of these Terms: Intellectual Property Rights, Payment Terms (with respect to outstanding obligations), Disclaimers, Limitation of Liability, Indemnification, Governing Law, Dispute Resolution, and all other provisions that by their nature should survive termination.

15. Changes to Terms

Pequod's Pizza reserves the right to modify, amend, or update these Terms of Service at any time at our sole discretion. We will provide notice of material changes by:

• Posting the updated Terms on this page with a revised "Last Updated" date
• Sending an email notification to registered account holders at the email address associated with their account
• Displaying a prominent notice on our Site

Your continued use of the Site or our services following the posting of revised Terms constitutes your acceptance of such changes. If you do not agree to the revised Terms, you must cease using the Site and services immediately and, if applicable, close your account.

We encourage you to review these Terms periodically to stay informed of any updates. The date at the top of this page indicates when these Terms were last revised.

16. User-Generated Content

If you submit any reviews, comments, feedback, suggestions, questions, or other content to the Site ("User Content"), you grant Pequod's Pizza a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media worldwide.

You represent and warrant that you own or control all rights to the User Content you submit, that the User Content is accurate, that use of the User Content you supply does not violate these Terms and will not cause injury to any person or entity, and that you will indemnify Pequod's Pizza for any claims resulting from the User Content you supply.

Pequod's Pizza has the right but not the obligation to monitor and edit or remove any User Content. Pequod's Pizza takes no responsibility and assumes no liability for any User Content posted by you or any third party.

17. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as detailed in our Privacy Policy.

18. Force Majeure

Pequod's Pizza shall not be liable for any failure or delay in the performance of its obligations under these Terms arising out of or caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government restrictions, civil unrest, labor disputes, internet or telecommunications failures, power outages, supplier failures, or any other event beyond our reasonable control (each, a "Force Majeure Event").

In the event of a Force Majeure Event, Pequod's Pizza shall be excused from performance to the extent affected by such event. We will make reasonable efforts to resume normal operations as quickly as practicable following a Force Majeure Event.

19. Entire Agreement and Severability

19.1 Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by Pequod's Pizza on the Site, constitute the entire agreement between you and Pequod's Pizza with respect to your use of the Site and services. These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, between the parties with respect to the subject matter herein.

19.2 Severability

If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, such provision shall be deemed severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms, and the remaining provisions shall continue in full force and effect.

19.3 Waiver

No waiver by Pequod's Pizza of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Pequod's Pizza to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of Pequod's Pizza. Pequod's Pizza may freely assign or transfer these Terms, including all rights and obligations hereunder, without restriction and without notice to you. Any purported assignment in violation of this section shall be null and void. These Terms shall be binding upon and inure to the benefit of each party's permitted successors and assigns.

21. Electronic Communications

By using the Site and providing your email address, you consent to receive electronic communications from Pequod's Pizza, including transactional emails, order confirmations, customer service communications, and, if you opt in, promotional messages. These communications are part of your relationship with us. You acknowledge that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in each email or by contacting us at [email protected]. Please note that even if you opt out of promotional emails, we may still send you transactional communications related to your orders and account.

22. Applicable Consumer Protection Notices

These Terms do not limit any rights you may have under applicable consumer protection laws of the United States. The Federal Trade Commission Act (15 U.S.C. § 45) prohibits unfair or deceptive acts or practices in commerce, and Pequod's Pizza is committed to compliance with all applicable consumer protection regulations. If you believe we have engaged in any unfair or deceptive practice, you may file a complaint with the Federal Trade Commission at ftc.gov.

If you are a California resident, you may contact the California Department of Consumer Affairs at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (800) 952-5210. California residents also have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes pursuant to California Civil Code Section 1798.83.

23. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, your rights, or any aspect of our services, please do not hesitate to contact us using the information below:

We strive to respond to all inquiries within five (5) business days. For urgent matters related to food safety, orders, or billing, please indicate the urgency in the subject line of your email.